All carers that contact the Centre will receive a carer information pack. This information pack can be sent out to anyone requesting one at any time or can be downloaded from our website.

The Information pack contains the following information:

  • The Carer Support service; who is eligible and what we can do
  • The Emergency After Hours service
  • How we assess for service
  • How we ensure carer information is kept private
  • Carer rights and responsibilities
  • Needing an advocate
  • Making comments or a complaint
  • A question and answer fact sheet – to help explain the service
  • A carer contribution fact sheet

Anyone needing further information or explanation about the Carer Support Service can talk to one of the co-ordinators at the Centre by phoning Freecall™ 1800 052 222*

Download the Carers Information Pack here:


1800 052 222*

* calls from mobile phones charged at applicable rates

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